Systems

Organization 

Trello
Project management, planning, to do's.

The board with all Prenly Customer Success Customers

Shared board for Team Customer Success

Shared board with sales

Shared board with Help Desk, add tasks to HD here

The board for incoming graphics (Forms)

The board with all the Circle cards

COMMUNICATION

Google Workspace
Calendar, company calendar and email. Drive for sharing documents. Meet for video meetings.

workspace.google.com

Slack
Internal chat communication.

Workspace name: textalk.slack.com

Discord
Internal Voice Communication, especially with Helpdesk.

Server name: Textalk Group

Intercom
Customer emails & chat, mostly run by Helpdesk. Newsletters

Intercom

MANAGEMENT OF AGREEMENTS

OwnCloud
Storage of agreements, signed with customers - new agreements no longer added.

owncloud.textalk.se

OneFlow
Signed service agreements between Sales and customers.
Signed DPAs between Textalk and customers.

sign into OneFlow

una.aleksic@oneflow.com
+46 720 285 615

MARKETING

Brand Assets