Multi-store systems - Overview

Have several stores under the same roof.

This feature is suitable for those who book all orders in one place, regardless of which online store the orders come from.

The multi-store system works by having a top level (think a warehouse for products, payment methods, delivery methods, customers, etc.) and then one or more sub-stores. The top level is not shown to the customer, only the sub-stores are shown to the outside.

You can set a sub-store to use all or part of the range. The same applies to payment and delivery methods. Sub-stores can choose to use all or some. This is freely chosen in each sub-store.

If you sell to several different countries, you can have a sub-store for each country to adapt the range for different countries.

If you sell to both retailers and individuals and prefer retailers to have their own shop, you can create a sub-shop for them.

Each sub-store can have a different look and theme.

Each sub-store also has its own domain name.

To consider

Once you have connected the multi-store system, it is not possible to undo and revert back to a normal store again. So make sure you are absolutely sure you want multi-store systems before we turn them on. Feel free to create a demo store and test the multi-store system first if you are unsure. There is no extra charge for this.

How to activate the multi-store system?

Contact support and we will activate it for you.

Store systems and settings

When "Multi-store system" is activated, there is a new option in the left menu, "Store system". To manage the sub-stores and create new ones, go to Store system -> Stores.

Product selection in sub-stores

All products are created at "top level" under Assortment -> Products. You can then make a selection in each sub-store and choose to show all products or only some. Go to Shop system -> Shops. Then click on the "properties" button for each sub-store.



Then click on the tab "Product selection". Then select the product groups to be included in the sub-store.

Display of payment methods in sub-stores

By default, all payment methods are displayed in all sub-stores. If you want to limit the display of payment methods in a sub-store, you can do so. Go to Shop system -> Settings.


There are three different options. You can have all payment methods at the top level used in all sub-stores. This is the default setting.

You can also choose to show some of the payment methods at the top level or you can choose to put the payment methods in the respective sub-store. In this case, none of the payment methods are used at the top level.

If you want to use "Each store has a selection of the store system's payment methods", you make this selection under Store system -> Stores -> "Properties" button.


Then click on the "Payment methods" tab and select which ones to use.


If you choose the third option, "Own payment methods are set for each store", you create the payment methods in the respective sub-store. Go to Shop system -> Shops and then click on the "Switch to shop" button.


Then create the payment methods under Settings -> Payment methods in that sub-store.

Display of payment methods in sub-stores

All delivery methods are created at the top level under Settings -> Shipping as usual. By default, all delivery methods are displayed in all sub-stores. If you want to limit this, you can do so. Go to Shop system -> Settings.


Select "Each store has a selection of store system delivery methods" and save. Then go to Shop system -> Shops -> "Properties" button.


Then click on the tab "Delivery methods" and then select which delivery methods should be available in the selected sub-store.